Shipping Policy

Last Updated: 17-1-2026

At Rajputi Collection, we strive to deliver your orders safely and on time. Please read our Shipping Policy carefully to understand how your orders are processed and shipped.

1. Order Processing Time

All orders are processed within 2–4 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Handmade and customised products may require additional processing time. Any such delay will be communicated to you in advance.

2. Shipping Locations

We currently ship across India.
International shipping may be available on request. Please contact us before placing an international order.

3. Shipping Charges

Shipping charges (if applicable) will be clearly displayed at checkout.
Free shipping offers, if any, are subject to promotional terms and conditions.

4. Estimated Delivery Time

Metro Cities: 3–5 business days
Non-Metro / Remote Areas: 5–8 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

5. Shipping Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

6. Order Tracking

Once your order is shipped, you will receive a confirmation message/email with tracking details.
You can track your shipment using the provided tracking link.

7. Delivery Guidelines

Please ensure that your shipping address and contact details are accurate at the time of placing the order.
We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
If delivery is attempted and unsuccessful due to customer unavailability, re-delivery charges (if any) may apply.

8. Damaged or Missing Packages

If you receive a damaged package, please contact us within 24 hours of delivery with photos/videos as proof.
In case of missing items, notify us within 48 hours of delivery.
Claims raised after the mentioned timeframes may not be accepted.

9. Delays & Force Majeure

Rajputi Collection shall not be liable for shipping delays caused by events beyond our control, including but not limited to natural disasters, strikes, courier disruptions, or government restrictions.

10. Change of Shipping Address

Shipping address changes are allowed only before dispatch.
Once the order is shipped, address changes cannot be accommodated.

11. Contact Us

For any shipping-related queries, please contact us:

📧 Email: info@rajputicollection.com
📞 Phone: +91 8955551445 +91 8239980015
📍 Business Address: Narsingh Ji Piyau, Near Shree Krishna Jewellers, Mata ka Than Road, Jodhpur